High latency (or lag) caused by any game, application or web service (let's call all of them online service providers) is mainly a temporary issue. Usually you cannot do much on your end. You need to be patient till the technical issues are solved by the online service provider. Statistics show that high latency (lag) caused by technical service provider issues are mainly solved within a few hours or a maximum of 2 to 3 days.
Of course you can contact the online service provider and tell about your problem but in most cases it is a waste of time. Also forum posts where users complain about temporarily high latency they experience in online services are mainly ignored by the support, as there is not much that can be done instantly or in individual situations. To be patient is the best you can do!
High latency (lag) caused by your ISP ( Internet Service Provider) can be temporary but there are many users who experience this kind of lag over days, weeks and some over months! You should start to monitor your internet connection over a few days' period.
Do a speed and ping test 2 or 3 times a day. Write down or save the results. Try to play different online games, use different online applications, try out some other online services and see if the high latency is still present. If you experience high latency everywhere it is time to find out what causes the high latency (lag).
If you can eliminate that the high latency is caused by the online service provider (you can find this out by visiting support to see if there are any technical issues with the server and or talk to other users of the service (game, app)) then you need to ensure that the high latency is not caused on your end (your PC, excluding the modem/router as these are mainly provided by the ISP).
The list of possible reasons of high latency caused by user PC is very long! It starts from a virus, malware, spyware, Trojan or adware infection to a simple wrong TCP setting, broken wire, wrong position of the wireless client to a wrongly configured third party software like a firewall and much more.
Use Latency Optimizer 3.0 to fix your slow Internet connection. If you are sure your PC is not the reason why you have high latency, then it is time to talk to your ISP and send him (if needed) all your speed and ping test results, explain your experience with all the online services you tested and tell him about your specific situation, as you have talked to other players or users what do not have high latency. If your ISP cannot help you after a brief amount of time has passed, then it might be time to try out another one!
Internet Service Provider
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