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Before submitting a BUG! - Speedtest4free

Solution <p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:13.5pt; ">Before you submit a bug report:</span></strong></p>
<ol start="1" type="1">
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Make sure you are using the latest version of Speedtest4free</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Check out the Support Forum about reported and already discussed Bugs.</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">If the bug is already mentioned in the Support Forum, do not file a bug report, as any report filed will be marked as a duplicate. </span><span style="font-family:'Times New Roman','serif'; font-size:13.5pt; "> </span></li>
</ol>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:13.5pt; ">Creating a bug report</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">In what Language the report should be written?</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Please write in English. We cannot process reports in other languages. </span></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">How many bugs per report?</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Please do not include multiple bugs in one report. Every bug you may have found, needs a own report.</span></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">The priority of the bug?</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Choose from the following:</span></p>
<ul>
<ul>
<li><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Next Update - A bug that should be fixed with the next update.</span></li>
<li><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Next Release - A bug what is not a majority problem to use Latency Optimizer and all its features.</span></li>
<li><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Security issue - A bug that impacts the security of data or your computer</span></li>
<li><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Crashes - If Speedtest4free or your Computer crashes.</span></li>
</ul>
</ul>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Where is the problem?</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Choose from the following:</span></p>
<ul type="disc">
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Graphic - Issues how Connectivity Fixer is rendered, including issues with forms, images, or errors.</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Tools - issues with &quot;Fix now&quot;, &quot;Monitor&quot; or settings.</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Up and downloads - issues related to file up and downloads.</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Installation - problems experienced when installing Speedtest4free</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Not sure/Other - problems that do not fall under the above mentioned.</span></li>
</ul>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Description of the Problem</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Summarize the problem in few sentences. Make it as specific as possible while still keeping it short.</span></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Describe in 3 or more steps how to reproduce this bug</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Make sure that the bug is reproducible! That means when you perform the same actions as the first time you encountered the problem, you will encounter the same problem again. Include the specific steps needed to reproduce the problem. Give as much detail as possible. </span></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Provide an e-mail address where we can contact you (optional)</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Include your e-mail address so that we can contact you to get more information about the bug if necessary.</span></p>
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-family:'Times New Roman','serif'; font-size:13.5pt; ">Submitting a bug report</span></strong></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; ">You have 2 possibilities to submit a bug report to Badosoft: </span></p>
<ul>
<li><span style="font-family:'Times New Roman','serif'; ">Open a ticket at </span><a href="https://www.badosoft.com/support"><span style="font-family:'Times New Roman','serif'; ">https://www.badosoft.com/support</span></a><span style="font-family:'Times New Roman','serif'; "> </span></li>
<li><span style="font-family:'Times New Roman','serif'; ">Send a email to support@badosoft.com</span></li>
</ul>
<p class="MsoNormal" style="line-height:normal;"><span style="font-family:'Times New Roman','serif'; font-size:12.0pt; ">Thank you for taking the time to help us to improve Speedtest4free!!!</span><strong><span style="font-family:'Times New Roman','serif'; font-size:13.5pt; "> </span></strong></p>
 
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Article details
Article ID: 187
Category: Bugs - Speedtest4free
Date added: 2012-05-15 13:52:20
Views: 724
Rating (Votes): Article not rated yet (0)

 
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