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The installer displays an 'error opening file or writing' error. Article not rated yet
Solution a.) The install error might appear if a previous version of Latency Optimizer is running when you run the installer. Wait a few seconds, and then click Retry. If this does not work, try solut...
You cannot clean other user accounts on your computer. Article not rated yet
Solution a.) Latency Optimizer's Cleaning Tool currently only cleans the current user account. If you want to clean other user accounts, you must log into those accounts and then run Latency Optimizer...
When you try to run Latency Optimizer you see a warning dialog box from your Firewall. Article rated 4.2/5.0
Solution a.) If you run Latency Optimizer for the first time you may see an alert from your Firewall. You may also see an alert when Latency Optimizer checks for an update. Click ALLOW and if availabl...
When you try to run Latency Optimizer in Windows Vista, you see a User Account Control dialog box. Article rated 1.0/5.0
Solution a.) Windows Vista uses the User Account Control (UAC) to prevent users from accidentally running spyware or malware or making major changes to how Windows runs (see https://en.wikipedia.org/w...
You apply Slight, Medium or Hard Mode on Home Screen, nothing happens. Article rated 5.0/5.0
Solution a.) If your Internet connection is not active or blocked by your firewall (or Latency Optimizer is blocked) you can't apply the 3 modes. Please assure that your Internet connection is active ...
When applying Slight, Medium or Hard Mode on Home Screen you still experience high Latency. Article rated 1.0/5.0
Solution a.) Latency Optimizer can't solve connectivity issues, high latency and low system performance caused by improper functioning hardware or 3rd Party Software, bad /weak lines or signals. Laten...
Applying Slight, Medium or Hard Mode on Home Screen your Internet connection doesn't work anymore. Article not rated yet
Solution a.) In very few cases, it can happen that Latency Optimizer changes specific settings which might be used by one of your 3rd party software to connect to the internet. If you experience your ...
Applying Slight, Medium or Hard Mode on Home Screen some webpages won't open anymore. Article not rated yet
Solution a.) Try to use the integrated First Aid Kit Tool of Latency Optimizer. Solution b.) Navigate to the menu point Settings and load one of the system backups saved there. Solution c.) In s...
Applying Slight, Medium or Hard Mode on Home Screen, you can't play your online Game(s) anymore. Article not rated yet
Solution a.) Close Latency Optimizer and try to restart your online Game again. Solution b.) Try to use the integrated First Aid Kit Tool of Latency Optimizer. Solution c.) Navigate to the menu ...
You marked all check boxes in advanced settings and applied it, and your computer froze. Article not rated yet
Solution a.) Restart your Computer and start Latency Optimizer again. Solution b.) If you still experience the same thing after trying Solution a, navigate to the program folder of Latency Optimize...
You selected some settings in advanced settings and applied it, but nothing happened. Article not rated yet
Solution a.) If you can't see the message 'Settings successfully applied', try to close Latency Optimizer (in some cases a restart of your Operating System is required) and start the application again...
How do you know what entries you should apply in the advanced mode of Latency Optimizer? Article not rated yet
Solution a.) We recommend that you don't alter these settings unless you are an experienced user or a system administrator. All the settings do however have a short description of what they do on the ...
The Speed Test didn't show any download or upload speed. Article rated 5.0/5.0
Solution a.) It is possible that your chosen Test Server is temporary unavailable. Please choose another Test Sever or try it again in a few minutes. Solution b.) In most of the cases your Firewall...
When you choose different Servers by the Speed Test, your results are different. Article rated 1.0/5.0
Solution a.) TCP/IP degrades over distance so choose a server closest to you when performing the Internet speed test. Solution b.) Depending on the usage of the Server, the results can variate duri...
You can't choose a Network Interface by the Network Info Tool. Article not rated yet
Solution a.) You don't have any network devices installed on your computer. Latency Optimizer is not able to provide you with any information. Solution b.) Check your Operating System Help for hard...
By the Latency Test you get the message 'failure, need fragmentation' what does that mean? Article rated 1.0/5.0
Solution a.) In most of the cases your Firewall won't allow Latency Optimizer to establish a connection to the Internet. Check your firewalls documentation to explain how to add a program to the excep...
You clicked the OPTIMIZE button by the Latency Test, but nothing happens. Article rated 3.0/5.0
Solution a.) If your Internet connection is not active or blocked by your firewall (or Latency Optimizer is blocked) you can't apply the 3 modes. Please assure that your Internet connection is active ...
You successfully finished the optimization process with the Latency Test, but still your latency is very high. Article not rated yet
Solution a.) To achieve the best results by using Latency Optimizer you should first apply one of the three (3) predefined modes on the menu HOME (optionally you can manually configure your settings b...
With the Free Ram Task Manager you can't kill specific processes, what should you do? Article not rated yet
Solution a.) Some system processes are very important to ensure your operating system runs stable. These processes usually can�t be killed. Solution b.) In some cases a Virus or Trojan could have...
How do I know what system processes I can kill? Article not rated yet
Solution a.) If you are not sure about a running process we recommend you do not to try to kill it. Solution c.) Click the INFO button, to view additional Information about the process and researc...
You deleted some start up entries with the Cleaning Tool, now you are missing some icons in the task bar after restarting you operating system. Article not rated yet
Solution a.) Many applications you install on your computer are predefined in there install routine that they should start-up when your Operating System starts. At the same time these applications pla...
How do you know what start up entries you can delete? Article not rated yet
Solution a.) If you are not sure about a startup entry, we recommend you do not to try to delete it. Solution b.) A list of common start up entries and a short explanation of them, can be found he...
You have deleted accidently a startup entry. What can you do now? Article not rated yet
Solution a.) Navigate to the application you deleted the startup entry of and check the documentation to find out how to apply the startup entry again or reinstall the application.
Does the Disk Cleaning Tool delete your personal files and folders? Article not rated yet
Solution a.) The Disk Cleaning Tool from Latency Optimizer does not delete any personal files and/or folders.
What files does the Disk Cleaning Tool delete from your computer? Article not rated yet
Solution a.) Temporary (Internet) files, update files, prefetch files, hiberfil.sys, system volume information, pagefile.sys and other junk files.
Can you recover files deleted form the Disk Cleaning Tool? Article not rated yet
Solution a.) Files deleted with the Disk Cleaning Tool are permanently deleted.
What files does the System Cleaning Tool delete from your computer? Article not rated yet
Solution a.) Temporary files, history, cookies, Autocomplete form history, index.dat files of Internet Explorer, Firefox, Google Chrome and Safari. Furthermore the following browsers are supported: ...
How do you know which entries (plug-in) for the System Cleaning Tool need to be selected to clean up your system? Article not rated yet
Solution a.) If you are not sure about an entry, we recommend you do not delete it. Solution b.) Check the Internet for resources about an entry you are not sure about deleting. Solution c.) Th...
You try to update Latency Optimizer, but nothing happens in the update progress bar. Article not rated yet
Solution a.) If you can't see the message You have the newest Version or Update successfully finished try to close Latency Optimizer (in some cases a restart of your operating system is required) and ...
You tried to Update Latency Optimizer, but you could not connect to the Badsoft's update server. Article not rated yet
Solution a.) In most of the cases your Firewall won't allow Latency Optimizer to establish a connection to the Internet. Check the documentation of your Firewall, on how to add a program to the except...
You tried in last couple of days to update Latency Optimizer and you always get the same message that 'You have the newest version of Latency Optimizer'. What does this mean? Article not rated yet
Solution a.) There is no newer Update available. We recommend that you turn on the automatic update feature by visiting the menu UPDATES.
Why is Latency Optimizer starting when my Operating System is starting up? Article not rated yet
Solution a.) In the menu SETTINGS the Start Latency Optimizer at System start up is enabled.
Why is Latency Optimizer not starting when my Operating System is starting up? Article not rated yet
Solution a.) In the menu SETTINGS the Start Latency Optimizer at System start up is disabled.
Why does Latency Optimizer need an active Internet connection? Article not rated yet
Solution a.) An active Internet connection is required to make a Speed Test, a Latency Test or if you want to monitor your packets sent. Additional an Internet connection is required to update Latency...
When you apply the First Aid Kit Tool your Internet connection still doesn't work. Article rated 1.0/5.0
Solution a.) The first Aid Kit Tool is trying to fix common connectivity issues, yet still there can be hundred's of reason why your Internet connection doesn't work. For getting more help on how to t...
Your Virus-, Anti Spyware-, or Trojan scanner shows Latency Optimizer as a threat. Article not rated yet
Solution a.) Latency Optimizer is Virus, Trojan and Spyware free. Please read the documentation of your Virus, Trojan or Spyware scanner on how to remove Latency Optimizer as a threat.
You Operating System shows you different kinds of error messages when starting, running or closing Latency Optimizer. Article not rated yet
Solution a.) Please submit Bug's and Operating System error messages to support@badosoft.com or open a Ticket. You will be contacted as soon as possible.
How do you get a full version of Latency Optimizer? Article not rated yet
Solution b.)Visit https://www.badosoft.com/
Can I use the Free Home version of Latency Optimizer for my company? Article not rated yet
Solution a.) No, you can't. The Free Home version is for private use only! To purchase the full version/commercial version visit https://www.badosoft.com or navigate to the menu GET FULL VERSION in th...
You still have a technical problem with Latency Optimizer after reading the FAQ section. What should you do now? Article not rated yet
Solution a.) Describe your problem in detail, if possible with a log file and screenshots and send an email to: support@badosoft.com or open a Ticket.
You are a reseller, who do you need to get in contact with? Article not rated yet
Solution a.) Please send an email to: sales@badosoft.com or visit https://www.badosoft.com
You've ran Latency Optimizer, and now there's an issue with your operating system or your Internet connection. Article not rated yet
Solution a.) Restart your operating system, and see if the problem is solved by your operating system itself. Solution b.) Open Latency Optimizer again, navigate to SETTINGS (General Settings) and...
You lost your serial key! Article not rated yet
You can find your serial key and download link in your Badosoft account!
Your serial key won't work! Article not rated yet
If you experience problems by entering your purchased serial key, please send an email to: support@badosoft.com or open a Ticket at: https://www.badosoft.com/support
Warranty for Latency Optimizer Article not rated yet
By questions regarding warranty for Latency Optimizer 3.0 send an email to: support@badosoft.com or open a Ticket at https://www.badosoft.com/support
Program Compatibility Assistant pops up after installing Latency Optimizer 3.0 Article not rated yet
The Program Compatibility Assistant from Windows 7 pops up after installing Latency Optimizer 3.0 Solution a.) Tell the Program Compatibility Assistant that Latency Optimizer 3.0 installed correc...
Latency Optimizer is a Microsoft .NET-connected application Article rated 1.0/5.0
Latency Optimizer 3.0 is a Microsoft .NET-connected application You can download Microsoft .net Framework here: Microsoft .net Framework x86 Microsoft .net Framework x64
FREE RAM and Firewall / process blocker Article rated 5.0/5.0
Comodo Firewall and other brands can cause the Free RAM tool to crash if the process is getting blocked! Solution a.) Make an exception for Latency Optimizer Free RAM tool. To find how to make a ex...
I have lost my installer of the FULL version of Latency Optimizer Article not rated yet
Please open a Ticket at: https://www.badosoft.com/support and request a new installer!
Free Home Version causes issues with Full version of Latency Optimizer Article rated 3.7/5.0
Solution a.) Please uninstall the FREE Home version of Latency Optimizer 3.0 before running the Full Version!!! Solution b.) Please uninstall the FREE Home version and Full version of Latency Opti...
Download the Full version of Latency Optimizer! Article rated 4.3/5.0
If you purchased Latency Optimizer 3.0 FULL version and you didn't save the installer or made/bought a Backup CD please log in to your Badosoft account and navigate to the license section. There you w...
Dont download it could harm your pc message apears Article not rated yet
There is no virus or any kind of malware or spyware included in Latency Optimizer 3.0. This is a simple Internet Explorer "Certificate" issue. This certificate is not a offical obligation. W...
Installation problems with Latency Optimizer! (stocked) Article not rated yet
After serial insertion the installer stopped downloading the file! Solution a.) If the installer stocks at the serial insertion please assure that you did not copy a "space" with the s...
Buying link does not work for me! Article not rated yet
If you experience issues with the buying link for one of our products please check if your browser allows javascript and/or open a ticket or send an email to support@badosoft.com
This file is not commonly downloaded and could harm your computer Article not rated yet
When attempting to download and install Latency Optimizer using Internet Explorer 9, you may get the following warning message: *** This file is not commonly downloaded and could harm your Computer...
 

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